Lediga jobb som Informatiker i Skövde

Solution Engineer – Volvo Group IT
Do you like communication and enjoy working together with others? Do you also you find it easy to understand what a customer needs and interpret that into a technical solution? If yes, this role might be your next adventure!


Role description
What are the responsibilities of a Solution Engineer? Well, let’s try to dig into that!


We perceive, that in the role Solution Engineer You work in close co-operation with Stakeholders and translate the business needs into requirements for the IT solution. The requirements might need support from the development team of our IT-solutions or be hands-on configuration changes in the setup of the IT-solutions. You will be part of the team that performs these configurations and implement the changes in the factory. Our delivery team operates in a global environment, where we together with the Volvo’s factories make sure, that our production critical IT-solutions important for manufacturing, works according to expectations.


We are in a transformation towards a more agile, product focused way of working, where the goal is to work with a DevOps mindset and shorten time to market for our Applications.
Are Your ready for a challenge and to be part of our Vision and DevOps journey?


Your main focus will be to:
Understand customer needs, in close cooperation with them.
Become an expert of our IT-applications and the way they operate in the factories.
Support roll-out and upgrade activities for the solutions in a global environment.
Support our factories with IT-specific knowledge.



Who are we looking for?
We are looking for a Solution Engineer, who has a passion for understanding the needs of the customer and getting the details right. Teamwork is a great part of our daily work – therefore You should be a team player and appreciate an open environment for discussions and dialogue. As person you are analytical, structured and communicative.
You should have an agile mindset and feel a strong commitment in delivering with high quality.


Required knowledge/experience:
University degree in Computer Science, Development or similar
Experience from working with Agile, DevOps or similar methodologies.
Experience from automotive industry is an advantage.
Experience from working with Manufacturing Execution Systems (MES).
Knowledge in IT Test activities is an advantage.
knowledge is an advantage.
Excellent spoken and written English.
Valid work-permit for Sweden if not a citizen, please include this information when applying


Travel Required: Occasional
Location: This role is for the office in Skövde, Sweden.


For further information, please contact:
Hiring manager - Minna Hammar, Delivery Manager Manufacturing & Logistics - Produce Implementation, phone +46 500 52 30 55
HR Business partner: Nina Johansson, +46 31 322 82 48


Union representatives
Akademikerna – Christian Blåberg, phone +46 500 52 32 56
Unionen – Oskar Feretti, phone +46 31 308 77 33 Visa mindre

We are looking for:
An IT Application Developer with passion for new technologies, machine integration, innovation and IIoT solutions.

What we offer you:
An attractive working environment where you will get an opportunity to work together with highly skilled colleagues in a friendly environment developing business critical solutions supporting GTO plants.


The opportunity and possibility to:
work with exciting techniques and development applications for IIoT focused use cases
interact with skilled and committed team members
grow by challenging assignments, competence development and coaching
contribute in development of frameworks and ways of working
grow your skill set both within IT and the automotive domain



Required competence:
Experience from software development, JavaScript, Thingworx platform, agile development and continuous improvement
Preferable experience MES integration, PLC domain, agile development and continuous improvement
Collaborative and communicative mindset with ability to communicate with various stakeholders
Preferable hands-on experience from automated industry and/or IIoT is a strong advantage
A university degree in Computer science or similar
Fluent in English
Valid work-permit for Sweden if not citizen, no relocation Volvo assistance.



Technical profile:
We are looking for a person with strong competence in particular:
Net and JavaScript IT developer with PTC ThingWorx knowledge

But also in several of the below areas:
PTC Thingworx and associated modules i ex OperatorAdvisor
IIoT projects
Development for Cloud
Test automation, Test Driven Development

Mobility



Personal profile:
You enjoy teamwork, contribute to a positive team spirit and you like taking responsibility for the results.
As person you are innovative, self-driven, have a strong technical focus and interest in combination with a customer-oriented attitude. You as a person have the ability to work under challenging, demanding and changing conditions.


You have knowledge about the lifecycle of software development, including analysis, unit testing and continuous integration. Also experience from automotive industry, MES integration and PLC knowledge is seen as an asset.


What we offer:
Joining Volvo, you get an opportunity to work together with highly skilled colleagues in an exciting, global environment which provides opportunities to develop both professionally and personally.
You will work in close collaboration with various stakeholders inside as well as outside Volvo Group IT, delivering cutting edge services in line with the Volvo Group Strategy.
At Volvo Group we are actively working to establish teams that will take maximum advantage of the strengths inherent in differences in knowledge, experience, age, gender, nationality etc.
Screening of applications will start immediately, we look forward to receiving your application as soon as possible.


Travel Required: Occasional

Location: Skövde, Sweden

For further information, please contact:


Hiring Manager: Marcus Danielsson, Delivery Manager, Group IT, +46 735 58 83 12
HR Business partner: Hanna Liedberg, HR Business Partner, +46 31 3225529


Union representatives
Akademikerna – Christian Blåberg, phone +46 500 52 32 56
Unionen – Oscar Feretti phone +46 31 30 87 733 Visa mindre

IT Support Specialist, Time Critical Support Remote
Sweden, Skövde

IT Support Specialist
Are you a positive and service minded team player? Do you have a passion for IT and business and want to be a part of an enthusiastic team that delivers first class solutions and support?
Embrace the opportunity and be a part of Volvo Group IT!
Submit your application today!

About the company
Group IT is a global company and part of the Volvo Group. You will get an opportunity to work with our experienced and highly motivated team that delivers reliable industrial IT solutions and high-class support.
Group IT has over 3000 employees worldwide who work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.

About the job
You will join the Time Critical Support (TCS) Remote team in Skövde as IT Support Specialist and be an essential part of our constant strive for Customer Success! Your main focus will be to provide support to the business with a sense of urgency and with high quality. The IT Support Specialist will provide support remotely in a broad scope.
The daily work, which is supported by tools such as Service Now, Jabber and AD aims at providing Volvo Group´s different businesses with rapid and relevant 1st line support. This job requires cross-functional collaboration between your own team, stakeholders, Onsite teams, HCL and other teams within Group IT.
This role comes with a great responsibility as you function as the first and, sometimes only, contact between the production plant and the service providers in Group IT. There are shifts where you will be working alone and need to evaluate situations and make difficult decisions in order to keep the production going. Your only focus at all times should be to contribute to as much uptime in applications and infrastructure as possible! The role is complex due to the need of multitasking throughout the shift – phone calls, emails, collaboration, surveillance and coordination is always required to be able to deliver the expected support.

Some of the activities you will be working with are
Provide the end user with the support that is agreed upon
Provide information to stakeholders in the event of operational disturbances
Create and own cases throughout their lifecycle
Drive the identification and escalation of problems in supported services and solutions
Incident management
Request management
Knowledge management
Access rights management
Contribute to continues improvement in the team



About you
We expect you to have a degree from university studies and a couple of years of experience working with IT, application support or technical support in production or similar. Your basic knowledge of ITIL processes, support tools such as Remedy, Service Now or similar, as well as AD knowledge will give you the necessary foundation to deliver good results. In addition, you are a great team player who strive to further develop yourself and others.


Qualifications / requirements for the job
2-3 years of experience from working with remote support or similar
Previous experience from IT within manufacturing industry
Good experience in incident process (ITIL)
Good knowledge in AD
Experience from working with continuous improvements in a team
Good communication skills in English and Swedish, both spoken and written
Driving license



Characteristics for the job
Demonstrated customer focus and dedicated to add value to the customer
Excellent team-player that collaborates well with others and builds good relationships
Strong communication skills and interpersonal skills
Is open to change and enjoys the challenge of unfamiliar tasks
Action oriented - pursues tasks with energy, takes own initiatives, driven and has the need to finish
Strong multitasking skills - ability to anticipate, identify and solve problems also in complex, difficult or stressful situations
Acts with a strong sense of urgency
Structured and organized with good handling of documentation if needed



About the employment
Location: Skövde
Work hours:
Scheduled time, 24*7*365 shift
Available for overtime if needed
On call

Diversity is important to Volvo and we encourage female applicants!

Start date: As soon as possible.


For further information:
Caroline Buskas, Line Manager +46 730 262 806
Maria Börjesson, HRBP +46 31 3221030

Union representatives Skövde?
Unionen – Oskar Feretti, +46 313087733
Akademikerna – Christian Blåberg, +46 500523256 Visa mindre